7 out of 10 shoppers abandon their cart. Here's the one line that brings them back.

You spent money to get the visitor. You built the product page. They clicked “Add to cart”. And then… nothing.

On average, 70% of carts are abandoned. Most stores respond with an email the next morning. By then, the customer has moved on.

Why email recovery barely works anymore

The average cart-recovery email gets opened by maybe 8% of people. It lands in Promotions. It's one of 40 emails they'll see today. And it arrives too late, the shopping moment is gone.

WhatsApp messages get opened by around 98% of people, usually within minutes. The channel is already where your buyer lives.

The one line that actually works

We've tested hundreds of recovery messages. The ones that work don't pitch discounts first. They sound like a friend nudging you:

“Hey, noticed you left {product} in your cart 👀 Want me to save it for you, or is there anything I can help answer?”

No 10% off. No urgency gimmicks. Just a human-sounding question. If they don't reply in 24 hours, then, and only then, do you bring out a small incentive.

How Chat2Sales recovers carts automatically

Chat2Sales connects to your Shopify or WooCommerce store, spots abandoned carts in real time, and sends the right message on WhatsApp, in your customer's language, at the right moment. When they reply, the AI keeps the conversation going, answers questions, and guides them back to checkout.

Our customers typically recover 20% to 40% of abandoned carts this way, without touching discount codes.

Book a demo and we'll show you the full flow, with examples from stores like yours.